Privacy Policy

This Privacy Policy describes how PlushieLand ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from https://www.plushie.land (the "Site").

Last updated: 10, July 2026

Information We Collect

When you visit the Site or place an order, we may collect:

Order and contact information: name, billing and shipping address, email address, phone number, and payment details.
Device and usage information: IP address, browser type, time zone, and information about how you interact with the Site, collected automatically through cookies and similar technologies.
Communications: messages you send us through email or contact forms.

We do not store full credit card numbers; payments are processed securely by our payment providers.

How We Use Your Information

We use your information to:

Process, fulfill, and deliver your orders, and send order confirmations and updates.
Provide customer support and respond to your inquiries.
Detect and prevent fraud, and manage disputes or chargebacks.
Improve our Site, products, and services.
With your consent, send you marketing communications (you can unsubscribe at any time).

Sharing Your Information

We share your information only as needed to run our business, including with:

Service providers such as Shopify (our e-commerce platform), payment processors, and shipping/fulfillment partners.
Legal authorities, when required by law or to protect our rights.

We do not sell your personal information.

Cookies

We use cookies to operate the Site, remember your cart, analyze traffic, and (with consent where required) support marketing. You can control cookies through your browser settings, though disabling them may affect how the Site works.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal data, or to object to certain processing. EU/EEA residents have rights under the GDPR, and California residents have rights under the CCPA. To exercise any of these rights, contact us at support@plushie.land.

Data Retention

We keep your personal information only as long as needed to fulfill the purposes described here, including legal, accounting, and fraud-prevention requirements.

Children's Privacy

Our products are often purchased for children, but the Site is intended for use by adults (18+). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with an updated "Last updated" date.

Contact Us

For any privacy questions or requests, email us at support@plushie.land.